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Customer Service

Mon. – Fri. 7:30am – 6pm (Central Time) Call 866-767-5817
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Customer Service

For assistance with your existing account call:

Contact Customer Service Online!

Tel: 866-785-4668

To better serve you we're temporarily extending our hours. Beginning Monday, August 30 through Saturday, October 2 we will be open:
Mon-Fri 7am-9pm
Sat 9am-2pm

We also encourage our non-emergency customers to call during these typically low call volume times:

Wed - 11:30am - 6pm | Thu & Fri - 11:30am - 8pm

Moving and Disconnects

If you’re an existing customer and need to disconnect, transfer or add a new service to your account call:

Transfer your existing Green Mountain Energy^® Electricity Service Online!

Disconnect Your Service

Tel: 877-463-2897

To better serve you we're temporarily extending our hours. Beginning Monday, August 30 through Saturday, October 2 we will be open:
Mon-Fri 7am-9pm
Sat 9am-2pm

Power Outages

Oncor: 888-313-4747
Centerpoint: 800-332-7143
AEP–Texas Central Company: 866-223-8508
AEP–Texas North Company: 866-223-8508
Texas New Mexico Power: 888-866-7456

New Residential Customers

If you have never had an account with us and would like to learn more call:

Sign Up for new Service!
Tel: 866-301-3120
Hours: Mon-Fri - 8am-7pm | Sat - 10am-5pm | Sun - 12pm-5pm

Current Residential Customers

For assistance with your existing account or to report an outage, please call your local utility directly:

Con Edison
Tel: 800-752-6633

National Grid
Tel: 800-642-4272

NY State Department of Public Service ESCO Hotline
Tel: 888-697-7728

New Residential Customers

If you have never had an account with us and would like to learn more call:

Con Edison Service Area
Tel: 877-216-4632
Hours: Mon-Fri - 10am-7pm (Eastern)

SIGN UP ONLINE!

National Grid Service Area
Tel: 800-943-5188
Hours: Mon-Fri - 10am-7pm (Eastern)

Current Residential Customers

For assistance with your existing account or to report an outage, please call your local utility directly:

NATIONAL GRID

Tel: 800-642-4272

NEW JERSEY UTILITIES

New Jersey Utilities - Atlantic City Electric

Tel: 1-800-642-3780 

JCPL
Tel: 1-800-662-3115

PSEG
Tel: 1-800-436-7734

Orange & Rockland
Tel: 1-877-434-4100

Energy Choice State Government Contact

Address:

New Jersey Board of Public Utilities
Two Gateway Center
Newark, New Jersey 07102

Tel: 1-800-624-0241

New Residential Customers

If you have never had an account with us and would like to learn more call:

National Grid Service Area

Tel: 800-810-7300
Hour: Mon-Fri - 10am-7pm (Eastern)

Contact Us By Mail

Green Mountain Energy Company
342 Broadway, Box 318
New York, NY 10013

Tel: 1-866-468-6633

Portland General Electric

Tel: 1-800-542-8818
Web: http://www.portlandgeneral.com

Energy Choice State Government Contact

Public Utility Commission of Oregon

Address:
550 Capitol St NE #215
PO Box 2148
Salem OR 97308-2148

Tel: 800-522-2404

Web: http://www.puc.state.or.us

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