How to Read and Pay Your Green Mountain Energy Bill

How to Read Your Bill

You still receive your bill from Peoples Gas.

Learn more about your Peoples Gas bill.

How to Read Your Bill

You still receive your bill from Nicor.

Learn more about your Nicor bill.

How to read your bill:

• You still receive your bill from ComEd.
• Green Mountain Energy's electricity supply rate replaces ComEd's electricity supply rate, which is applied to your monthly usage.
• ComEd's Transmission and Distribution charges will remain on the bill.

Com-Ed New Bill - FRONT

Com-Ed New Bill - BACK

Learn more about your ComEd bill.

How to pay your bill:

• You'll continue to pay ComEd just like you always have.

How to Read Your Bill

• You still receive your bill from Potomac Edison.
• Green Mountain Energy’s electricity supply charge replaces Potomac Edison's supply charge, which is applied to your monthly usage.
• Potomac Edison's electric delivery service charges will remain on the bill.

Learn more about your Potomac Edison bill.

How to Pay Your Bill:

• You’ll continue to pay Potomac Edison just like you always have.

How to Read Your Bill

• You still receive your bill from BGE.
• Green Mountain Energy’s electricity supply rate replaces BGE’s electric supply charge, which is applied to your monthly usage.
• BGE’s Electric Delivery Service charges will remain on the bill.

BGE bill example.

Learn more about your BGE bill.

How to Pay Your Bill

• You’ll continue to pay BGE just like you always have.

How to Read Your Bill:

• You still receive your bill from Eversource Energy (NSTAR) and pay it like you always have.
• Green Mountain Energy’s electricity supply rate replaces Eversource's (NSTAR) electric supply charge, which is applied to your monthly usage.
• Eversource Energy's (NSTAR) Electric Delivery Service charges will remain on the bill.

Front of NSTAR bill

Back of NSTAR bill

Learn more about your Eversource (NSTAR) bill.

How to Pay Your Bill:

• You’ll continue to pay Eversource Energy (NSTAR) just like you always have.

How to Read Your Bill

• You still receive your bill from PSE&G and pay it like you always have.
• Green Mountain Energy’s electricity supply rate replaces PSE&G's electric supply charge, which is applied to your monthly usage.
• PSE&G's Electric Delivery Service and Distribution charges will remain on the bill.

How to Pay Your Bill

• You’ll continue to pay PSE&G just like you always have.

Residential Customers: How to Read Your Bill

• You still receive your bill from JCP&L and pay it like you always have.
• Green Mountain Energy’s electricity supply rate replaces JCP&L's electric supply charge, which is applied to your monthly usage.
• JCP&L's Electric Delivery Service and Distribution charges will remain on the bill.

How to Pay Your Bill

• You’ll continue to pay JCP&L just like you always have.

Commercial Customers:

Single-Billed Customers
If your business receives one consolidated bill, your remittance should be sent to your utility company. 

Dual-Billed Customers  
If your business receives two bills; one from your utility company and a second invoice from Green Mountain Energy, mail your payment, along with the remittance portion to:

Green Mountain Energy
P. O. Box 25211
Lehigh Valley, PA 18002-5211
Send a Payment Overnight 

If your remittance has been delayed, you can ensure timely payment posting using the following overnight mailing address: 

Green Mountain Energy
Remittance Processing Group GENN -1
2 North Ninth Street
Allentown, PA 18101

How to Read Your Bill

• You still receive your bill from RG&E with electricity charges now split into supply and delivery charges.
• If you have never chosen a supplier before, your Green Mountain Energy electricity supply detail will appear as a new page on the back of the bill.
• Your Green Mountain Energy supply charges are replacing RG&E's supply charges (you are not being double-billed), and RG&E's delivery charges will remain on the bill.

RG&E Bill - FRONT

Learn more about your RG&E bill.

How to Pay Your Bill

• You'll continue to pay RG&E just like you always have.

How to Read Your Bill

• You'll still receive your electricity and gas bills from Orange & Rockland. Your electricity and/or gas charges will be split into supply and delivery charges on each of the respective bills.
• If you have never chosen a supplier for gas or electricity before, your Green Mountain Energy electricity and/or gas supply detail will appear as a new page on the back of each of the respective bills.
• Our supply charges are replacing Orange & Rockland's supply charges (you are not being double-billed), and Orange & Rockland's delivery charges will remain on the bill.

Orange & Rockland Bill - FRONT

Orange & Rockland Bill - BACK

Learn more about your Orange & Rockland bill.

How to Pay Your Bill:

• You’ll continue to pay Orange & Rockland just like you always have.

How to Read Your Bill

• You still receive your bill from NYSEG with electricity charges now split into supply and delivery charges.
• If you have never chosen a supplier before, your Green Mountain Energy electricity supply detail will appear as a new page on the back of the bill.
• Your Green Mountain Energy supply charges are replacing NYSEG's supply charges (you are not being double-billed), and NYSEG's delivery charges will remain on the bill.

NYSEG Bill - FRONT

NYSEG Bill - BACK

Learn more about your NYSEG bill.

How to Pay Your Bill:

• You'll continue to pay NYSEG just like you always have.

How to Read Your Bill

• You still receive your bill from National Grid with electricity charges now split into supply and delivery charges.
• If you have never chosen a supplier before, your Green Mountain Energy electricity supply detail will appear as a new page on the back of the bill.
• Your Green Mountain Energy supply charges are replacing National Grid's supply charges (you are not being double-billed), and National Grid's delivery charges will remain on the bill.

National Grid Bill

Learn more about your National Grid bill.

How to Pay Your Bill:

• You’ll continue to pay National Grid just like you always have.

How to Read Your Bill

• You still receive your bill from Con Edison with electricity charges now split into supply and delivery charges.
• If you have never chosen a supplier before, your Green Mountain Energy electricity supply detail will appear as a new page on the back of the Con Edison bill.
• Our supply charges are replacing Con Edison's supply charges (you are not being double-billed), and Con Edison's delivery charges will remain on the bill.

Con Ed New Bill - FRONT

Con Ed New Bill - BACK

Learn more about your Con Edison bill.

How to Pay Your Bill

• You'll continue to pay Con Edison just like you always have.

Business (Commercial) Customers Only:

Single-Billed Customers: If your business receives one consolidated bill, your remittance should be sent to Con Edison.

Dual-Billed Customers: If your business receives two bills (one from Con Edison and a second invoice from Green Mountain Energy), you can pay several ways:

• Pay online: View and pay your bill online at no extra charge. Call our Customer Care Center toll-free at 800-455-8545 for details.
• Enroll in Auto Pay: Have your monthly account balance automatically deducted from your banking account each month. Call our Customer Care Center, toll-free at 800-455-8545 for details.
• Pay by Mail: Mail your payment along with the remittance portion of your invoice to:
  Green Mountain Energy
  P. O. Box 660838
  Dallas, TX 75266-0838
• Pay by Phone: One of our Customer Care Representatives can post your payment. Call the Customer Care Center, toll-free at 800-455-8545, Monday through Friday, 8:00 AM to 5:00 PM Eastern Time..

How to Read Your Bill

• You still receive your bill from Central Hudson with electricity charges now split into supply and delivery charges.
• If you have never chosen a supplier before, your Green Mountain Energy electricity supply detail will appear as a new page on the back of the bill.
• Your Green Mountain Energy supply charges are replacing Central Hudson's supply charges (you are not being double-billed), and Central Hudson's delivery charges will remain on the bill.

Central Hudson Bill

Learn more about your Central Hudson Bill.

How to Pay Your Bill

• You'll continue to pay Central Hudson just like you always have.

How to Read Your Bill

• You still receive your bill from West Penn Power.
• Green Mountain Energy's Electric Generation rate replaces West Penn Power's generation rate, which is applied to your monthly usage.
• Your Green Mountain Energy charges will appear on the Non-Utility Generation Charge line in the Charges from West Penn Power section of your bill.
• West Penn Power's transmission and distribution charges will remain on the bill.

West Penn Power Bill - FRONT

West Penn Power Bill - BACK

Learn more about your West Penn Power Bill.

How to Pay Your Bill

• You'll continue to pay West Penn Power just like you always have.

Business (Commercial) customers only:

• Single-Billed Customers: If your business receives one consolidated bill, your remittance should be sent to your utility company.
• Dual-Billed Customers: If your business receives two bills (one from utility and a second invoice from Green Mountain Energy):
  • Mail your payment, along with the remittance portion, to:
    Green Mountain Energy
    P. O. Box 25211
    Lehigh Valley, PA 18002-5211
  • Send a Payment Overnight: If your remittance has been delayed, you can ensure timely payment posting using the following overnight mailing address:
    Green Mountain Energy
    Remittance Processing Group GENN -1
    2 North Ninth Street
    Allentown, PA 18101

How to Read Your Bill

• You still receive your bill from PPL Electric Utilities.
• Green Mountain Energy’s Electric Generation rate replaces PPL’s generation rate, which is applied to your monthly usage.
• PPL’s Transmission and Distribution charges will remain on the bill.

PPL Bill - FRONT

PPL Bill - BACK

Learn more about your PPL bill.

How to Pay Your Bill

• You’ll continue to pay PPL just like you always have.

Business (Commercial) customers only:

• Single-Billed Customers: If your business receives one consolidated bill, your remittance should be sent to your utility company.
• Dual-Billed Customers: If your business receives two bills (one from utility and a second invoice from Green Mountain Energy):
  • Mail your payment, along with the remittance portion, to:
    Green Mountain Energy
    P. O. Box 25211
    Lehigh Valley, PA 18002-5211
  • Send a Payment Overnight: If your remittance has been delayed, you can ensure timely payment posting using the following overnight mailing address:
    Green Mountain Energy
    Remittance Processing Group GENN -1
    2 North Ninth Street
    Allentown, PA 18101

How to Read Your Bill

• You still receive your bill from Penn Power.
• Green Mountain Energy's Electric Generation rate replaces Penn Power's generation rate, which is applied to your monthly usage.
• Your Green Mountain Energy charges will appear on the Non-Utility Generation Charge line in the Charges from Penn Power section of your bill.
• Penn Power's transmission and distribution charges will remain on the bill.

Penn Power Bill - FRONT

Penn Power Bill - BACK

Learn more about your Penn Power bill.

How to Pay Your Bill

• You'll continue to pay Penn Power just like you always have.

Business (Commercial) Customers Only:

• Single-Billed Customers: If your business receives one consolidated bill, your remittance should be sent to your utility company.
• Dual-Billed Customers: If your business receives two bills (one from utility and a second invoice from Green Mountain Energy):
  • Mail your payment, along with the remittance portion, to:
    Green Mountain Energy
    P. O. Box 25211
    Lehigh Valley, PA 18002-5211
  • Send a Payment Overnight: If your remittance has been delayed, you can ensure timely payment posting using the following overnight mailing address:
    Green Mountain Energy
    Remittance Processing Group GENN -1
    2 North Ninth Street
    Allentown, PA 18101

How to Read Your Bill

• You still receive your bill from Penelec.
• Green Mountain Energy's Electric Generation rate replaces Penelec's generation rate, which is applied to your monthly usage.
• Your Green Mountain Energy charges will appear on the Non-Utility Generation Charge line in the Charges from Penelec section of your bill.
• Penelec's transmission and distribution charges will remain on the bill.

Penelec Bill - FRONT

Penelec Bill - BACK

Learn more about your Penelec bill.

How to Pay Your Bill

• You'll continue to pay Penelec just like you always have.

Business (Commercial) Customers Only:

• Single-Billed Customers: If your business receives one consolidated bill, your remittance should be sent to your utility company.
• Dual-Billed Customers: If your business receives two bills (one from utility and a second invoice from Green Mountain Energy):
  • Mail your payment, along with the remittance portion, to:
    Green Mountain Energy
    P. O. Box 25211
    Lehigh Valley, PA 18002-5211
  • Send a Payment Overnight: If your remittance has been delayed, you can ensure timely payment posting using the following overnight mailing address:
    Green Mountain Energy
    Remittance Processing Group GENN -1
    2 North Ninth Street
    Allentown, PA 18101

How to Read Your Bill

• You still receive your bill from PECO.
• Green Mountain Energy’s Electric Generation rate replaces PECO’s generation rate, which is applied to your monthly usage.
• PECO’s Transmission and Distribution charges will remain on the bill.

PECO Bill - FRONT

PECO Bill - BACK

PECO Gas & Electric Bill

Learn more about your PECO Electric bill.

Learn more about your PECO Gas & Electric bill.

How to Pay Your Bill

• You’ll continue to pay PECO just like you always have.

Business (Commercial) Customers Only:

• Single-Billed Customers: If your business receives one consolidated bill, your remittance should be sent to your utility company.
• Dual-Billed Customers: If your business receives two bills (one from utility and a second invoice from Green Mountain Energy):Mail your payment, along with the remittance portion, to:
  • Green Mountain Energy
    P. O. Box 25211
    Lehigh Valley, PA 18002-5211
  • Send a Payment Overnight: If your remittance has been delayed, you can ensure timely payment posting using the following overnight mailing address:
    Green Mountain Energy
    Remittance Processing Group GENN -1
    2 North Ninth Street
    Allentown, PA 18101

How to Read Your Bill

• You still receive your bill from Met-Ed.
• Green Mountain Energy's Electric Generation rate replaces Met-Ed's generation rate, which is applied to your monthly usage.
• Your Green Mountain Energy charges will appear on the Non-Utility Generation Charge line in the Charges from Met-Ed section of your bill.
• Met-Ed's transmission and distribution charges will remain on the bill.

Met-Ed Bill - FRONT

Met-Ed Bill - BACK

Learn more about your Met-Ed bill.

How to Pay Your Bill

• You'll continue to pay Met-Ed just like you always have.

Business (Commercial) Customers Only:

• Single-Billed Customers: If your business receives one consolidated bill, your remittance should be sent to your utility company.
• Dual-Billed Customers: If your business receives two bills (one from utility and a second invoice from Green Mountain Energy):
  • Mail your payment, along with the remittance portion, to:
    Green Mountain Energy
    P. O. Box 25211
    Lehigh Valley, PA 18002-5211
  • Send a Payment Overnight: If your remittance has been delayed, you can ensure timely payment posting using the following overnight mailing address:
    Green Mountain Energy
    Remittance Processing Group GENN -1
    2 North Ninth Street
    Allentown, PA 18101

How to Read Your Bill

• You still receive your bill from Duquesne Light.
• Green Mountain Energy’s Electric Generation rate replaces Duquesne Light’s generation rate, which is applied to your monthly usage.
• Duquesne Light’s Transmission and Distribution charges will remain on the bill.

Duquesne Light Bill - FRONT

Duquesne Light Bill - BACK

Learn more about your Duquesne Light bill.

How to Pay Your Bill

• You’ll continue to pay Duquesne Light just like you always have.

Business (Commercial) Customers Only:

• Single-Billed Customers: If your business receives one consolidated bill, your remittance should be sent to your utility company..
• Dual-Billed Customers: If your business receives two bills (one from utility and a second invoice from Green Mountain Energy):Mail your payment, along with the remittance portion, to:
  • Green Mountain Energy
    P. O. Box 25211
    Lehigh Valley, PA 18002-5211
  • Send a Payment Overnight: If your remittance has been delayed, you can ensure timely payment posting using the following overnight mailing address:
    Green Mountain Energy
    Remittance Processing Group GENN -1
    2 North Ninth Street
    Allentown, PA 18101

How to Read Your Bill

• You’ll still receive your gas bill from UGI. Your gas charges will be split into supply and delivery charges on the bill.
• If you have never chosen a supplier for gas before, your Green Mountain Energy gas supply detail will appear as the supply charge.
• Our supply charges are replacing UGI’s supply charges (you are not being double-billed), and UGI’s delivery charges will remain on the bill.

Learn more about your PGW bill.

How to Read Your Bill

• You’ll still receive your gas bill from UGI. Your gas charges will be split into supply and delivery charges on each of the respective bills.
• If you have never chosen a supplier for gas before, your Green Mountain Energy gas supply detail will appear as the commodity charge.
• Our supply charges are replacing UGI’s supply charges (you are not being double-billed), and UGI’s delivery charges will remain on the bill.
• Learn more about your UGI bill.

How to Read Your Bill

Let us shed some light on your Green Mountain Energy® electricity bill. Below you’ll find an image of your bill with details explaining each section. You can also learn more about how to pay your bill, or watch a video that will guide you through all the different terms.

Watch The Video

1. Account Information
2. Billing Summary
3. Your Environmental Impact
4. Electricity Usage Summary
5. Questions
6. Payment Slip/How to Pay Your Bill
7. Back Page - Detail of Charges and Credits

1. Account Information

Here's where you'll find all the key details about your account. Any time you contact us, we'll need your full account number, including the number after the dash. The ESI ID is your electric service identifier. This number is unique to your meter. If you have more than one ESI ID, each will have its own page inside the bill.

Return to Front Page
 

2. Billing Summary

Look here first! This is the most important section, outlining your previous payment and the current amount due, minus any credits you’ve earned. Let’s face it, nobody really likes paying bills, but just know that you're helping the environment with each payment you make!

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3. Your Environmental Impact

This is where you get to see the difference you’ve made in the environment by choosing Green Mountain Energy. Every month counts, so thanks for doing your part!

Return to Front Page
 

4. Electricity Usage Summary

How much you use directly affects how much you pay. See how much electricity you used this month compared to last month and this time last year. You can get even more details by logging into My Account anytime, anywhere. Plus, your Green Mountain Weekly View email will give you a snapshot of your usage and help you project how much you'll owe before your next bill arrives.

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5. Questions

Get in touch with us — we’re here to help. Visit greenmountainenergy.com/contact-us.

For power outages, call your local Transmission Distribution Service Provider (TDSP) at the number listed — they maintain the lines and wires and can assist you.

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6. Payment Slip/How to Pay Your Bill

Tear off this section and return it with your check or money order for the amount due. It also includes directions on How to Pay Your Bill.

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7. Back Page - Detail of Charges and Credits

• Electric Service Identifier: Your unique meter number.
• Service Address: The address of the home or business you’re being billed for.
• Billing Period: The dates for which you were billed.
• Product: Your electricity plan.
• Meter Number: Your electricity meter’s unique identification number.
• Current Meter Read: The most recent date your meter was read.
• Previous Meter Read: The previous date your meter was read.
• kWh Usage: The amount of electricity you used during this billing period.
• Days in Cycle: The amount of days between the two meter reads.
• Base Charge: A charge assessed during each billing cycle without regard to your demand or energy consumption.
• Energy Charge: The amount of electricity you used (shown in kWh) times the energy charge you pay per kWh.
• Gross Receipts Tax Reimbursement: If you live in an incorporated town or city with more than 1,000 residents, you are assessed this fee to recover the gross receipts tax imposed on retail electric providers.
• Sales Tax: Your state’s sales tax amount.
• Previous Amount Due: The amount due from your previous bill.
• Payment: The most recent payment we’ve received.
• Balance Forward: The difference between the Previous Amount Due and Payment. This balance is due right away (not when your current bill is due). However, if you paid this amount after the invoice was generated, it will still appear on your invoice.
• Amount Due: The amount currently due on your account.
• Average Price: The average price you paid for electricity during this billing period.

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How to Pay Your Bill

Pay Online

Pay your bill online through My Account. Plus, don't forget to enroll in Tree Free billing to receive your Green Mountain Energy® invoice electronically, straight to your inbox. You can always view your bill anytime in My Account.

Pay using the Green Mountain Energy App

You can easily pay your bill with any smart device using the Green Mountain Energy App. This handy program also allows you to manage your account, check your usage and see your green impact.

AutoPay

AutoPay is the hassle-free way to pay. Have your monthly account balance automatically deducted from your banking account or credit card of choice each month. Enroll today through My Account.

Pay by Mail

Return payment and the receipt enclosed with the bill to:
P.O. Box 660305,
Dallas, TX 75266-0305.

Pay by Phone

You can pay with a credit card or checking account through our automated system at 1-866-785-4668 anytime, anywhere, at no charge.

Pay In Person

Use any of these convenient pay-in-person locations:
CheckFreePay
Barri Financial Group
Fidelity Express

Your remittance slip is required for payment, and you should expect to pay a nominal processing fee.

Bill Payment Assistance Program

Want to lend a helping hand? You can make a voluntary donation to a program that helps low-income households pay their electricity bills. Just check the box on your paper bill stub, write in the donation amount and add that amount to your payment.

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How to pay

Pay online

View and pay your bill online at no extra charge. Call our Customer Care Center, toll-free at 866-280-3603 for your login to the My Account portal.

Enroll in Auto Pay

Have your account balance automatically deducted from your banking account each month. For instructions on how to enroll in Auto Pay, call our Customer Care center, toll-free at 866-280-3603.

Pay by Mail

Mail your payment along with the remittance portion of your invoice to: Green Mountain Energy Company Dept. 1233 PO Box 121233 Dallas, TX 75312-1233

Pay by Phone

One of our Customer Care Representatives can post your payment to your account.  Call 866-280-3603, Monday through Friday, 8:00 AM to 5:00 PM Central Time.

Overnight Payment

If your remittance has been delayed, you can ensure timely payment posting using the following overnight mailing address: Green Mountain Energy - Dept. 1233 1501 N. Plano Road, Ste 100 Richardson, TX 75081

Pay In Person

Pay in person at all CheckFreePay station locations. View a complete list here. Please bring your remittance slip, which is required for payment. A nominal processing fee will be assessed.