Green Mountain Energy Massachusetts FAQ

As the longest serving renewable energy retailer in the United States, Green Mountain Energy is a clean power pioneer. We believe in using wind, sun and water for good, something that sets us apart from other electricity suppliers.

When you choose Green Mountain Energy, you're doing more than just picking an electricity supplier – you are joining us in our mission to change the way power is made. We offer our customers innovative renewable energy plans and excellent customer service, all while minimizing our own impact on the environment.

We give Massachusetts residents the power to choose cleaner electricity for their home, made from renewable sources like wind. Did you know that making electricity creates more CO₂ than any other U.S. sector and is the #1 source of industrial air pollution in the U.S.?  By choosing clean Pollution Free^TM electricity, you can help reduce your household’s share of CO₂ emissions and help create a brighter future for all. Choosing renewable electricity  also supports the development and operation of new renewable, pollution-free generation facilities across the country.

To learn more about our environmental impact and sustainability initiatives, visit our interactive Sustainability Report.

In March 2015, we entered Massachusetts as an electricity supplier serving residential customers with cleaner energy. We are excited to serve Massachusetts residents and hope you’ll join us in our mission to change the way power is made.

You'll continue to receive and pay only one bill from your electricity utility company. The only difference is you will see electricity charges from Green Mountain Energy in the billing details section of the bill.

Yes. You can pay your bill on your utility's website, just like you always have. If you haven't already, consider enrolling in paperless billing. It's more convenient and helps save trees! 

You'll still benefit from budget billing on the delivery portion of your electricity bill. Currently, budget billing isn't available for the Green Mountain Energy supply portion of the bill.

Yes. You'll receive your bill on the same schedule as you do now.

It’s easy to start powering your home with renewable energy by signing up online or calling toll-free: 1-855-634-6473. You will need your utility account number to complete the sign up, which you can find on a recent bill. 

Your cleaner electricity service will begin in one to two billing cycles, depending on your meter read date.

We offer Massachusetts residents Pollution Free™ electricity, made from 100% renewable wind resources in the United States. We offer this plan in both month-to-month and fixed-price term options so you can pick the best plan to meet your needs.

Of course. Choosing Green Mountain Energy means you still get the same reliable service you have now. Your local electric utility will continue to read your meter, handle billing, respond to power outages, and provide other services related to the delivery of electricity. If you experience delivery problems (for example, if your lights go out), please contact your utility company.

According to the United States Environmental Protection Agency, making electricity from traditional fossil resources creates more CO₂ than any other U.S. sector and is the #1 cause of industrial air pollution in the U.S. Choosing clean electricity from Green Mountain Energy helps support the development and continued operation of new renewable, pollution-free generation facilities.

No. Nothing will change about how your electricity is delivered. There will be no service interruptions and no extra equipment is required. We work with your local utility company to take care of all the arrangements. You won’t notice anything new, other than seeing Green Mountain Energy listed in the supply portion of your bill.

No. Your electric utility supports energy competition and encourages customers to choose an electricity supplier that is right for them. The electric utility’s primary business role is energy delivery, and electricity suppliers are in the business of helping consumers choose where their energy comes from. Even after you choose an electricity supplier, your electric utility will still be there to read your meter, handle service calls, and provide emergency assistance.

Not quite. It means you can choose who supplies your electricity, not the utility that delivers it. By choosing who supplies your electricity, you have the ability to choose 100% renewable energy, like from wind or solar.

To learn more about electric choice, watch this short video.

Choose A Plan
 

Fixed contract customers, click here to view the quarterly environmental disclosure label.

Variable contract customers, click here to view the quarterly environmental disclosure label.